Seamless Customer Solutions
Our Mission
We teach you and your team to embed Universal and Inclusive Design principles so your customers with disabilities receive the same exceptional service as non-disabled customers.
Our Values
Passion, authenticity, and innovation are the cornerstones of our work.
Our Services
Team Trainings: We challenge mindsets, foster empathy, and empower teams to deliver exceptional service, emphasizing the importance of access and dignity. Popular trainings include Neurodivergent Customers, Accessible Customer Feedback, and Supporting Families in the Retail Space.
Consulting Services: We review current processes and environments to integrate Universal Design principles into your customer experience, ensuring accessibility and dignity at every touchpoint. Recent consulting projects include revising customer service policies and incorporating Universal Design into customer service communications and feedback options.
User Experience Review: Our User Experience team, composed of individuals with disabilities, reviews your organization’s communications, customer service interactions, digital platforms, and physical spaces to provide detailed, actionable feedback on the customer experience for people with disabilities. Our team has reviewed websites, marketing materials, sales decks, and retail spaces.
Custom Product Development: We design customized products to address the specific needs of organizations such as investors, banks, franchise owners, and insurance companies. We align new and established businesses with accessibility and inclusion goals, driving value for both organizations and their stakeholders.
Seamless Customer Solutions is dedicated to creating and delivering seamless, accessible, and dignified customer experiences for everyone, including people with disabilities.
Website: www.SeamlessCustomerSolutions.com
Email: Connect@SeamlessCustomerSolutions.com
Phone: 5167240978
Representative: Mary Liz McNamara
Representative Email: MaryLiz@SeamlessCustomerSolutions.com
Representative Phone: (908) 803-2519
Service Area: Internationally
Schedule an Appointment: connect@SeamlessCustomerSolutions.com
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